Free shipping over $75 ~ Australia wide

SHIPPING

Processing

Orders are processed and shipped within 24-72hours of payment Monday - Friday. Please note orders are not processed on weekends or public holidays.

Standard Domestic shipping
Shipping is free for all orders within Australia over $75.00, however orders under $75.00 will attract a flat rate fee of $5.00. All Australian orders are sent with Australia Post and will generally take 2-7 working days for delivery.

We are not responsible for stolen packages or packages delayed in transit.

Express Domestic shipping
We do offer Express Shipping for $10.00 on all orders. Your order be processed within 24-48 hours, and are sent through Australia Post. Your item should arrive the next business day after processing, but can take up to 3 working days.

We are not responsible for stolen packages or packages delayed in transit.


New Zealand shipping
All orders are sent with Australia Post International - Express and can take up to 10 working days. This will incur a flat rate fee of NZ$10.00.


United States shipping 
We charge a flat rate of USD$10.00 for USA orders.

For orders under USD$75.00, your order will be shipped via Australia Post International - Registered and should arrive in up to 10 working days.

For orders over USD$75.00, your order will be shipped via DHL Express and should arrive in up to 5 working days.

All International orders are fully trackable and you will receive notification when they arrive in country. All USA orders require signature on delivery.

Rest of the World International shipping
We charge a flat rate of $15.00 for International orders (not including New Zealand and United States). We use Australia Post International - Registered that has a 6-30 business day delivery time*. Registered International does not include tracking of your package. The Registered International number is a way of ensuring that your package is not lost during shipment. We are not responsible for stolen packages or packages delayed in transit.

*Usually 6-10 Business Days, however can take up to 30 Business Days.

 

Taxes & Duties
All prices on Mombasa Rose are in Australian dollars. For international customers, the prices quoted do not include your local sales taxes or import duties, which may be charged to your purchase upon entry to your country. Please contact your local customs office for further information.

Delays may occur during holiday periods.