Orders are processed and shipped within 24-72hours of payment Monday - Friday. Please note orders are not processed on weekends or public holidays.
Standard Domestic shipping
Shipping is free for all orders within Australia over $75.00 however orders under $75.00 will attract a flat rate fee of $5.00. All Australian orders are sent with Australia post and will generally take 2- 7 working days for delivery.
We do offer express shipping for $10 which is also sent through Australia Post and will arrive next day after order processing times for metro areas but can take up to 3 working days.
We are not responsible for stolen packages or packages delayed in transit.
Express Domestic shipping
All orders will be processed within 24-48hours and then with express shipping through Australia Post should arrive on the next business day after processing for metro areas but can take up to 3 working days.
New Zealand shipping
Shipping to New Zealand will attract a flat rate fee of $10 Zealand. Your order will be shipped through DHL express and it be shipped out after the 24-48hr processing time and should arrive in 3-5 working days.
Please note some areas of NZ may incur a remote area charge by DHL and if this does occur we may not be able to complete you order. Should this occur you will be fully reimbursed as soon as possible.
United States shipping
We charge a flat rate of $10.00 for USA orders. Your orders are shipped through DHL and your order will be shipped out after the 24-48hr processing time and should arrive in 3-5 working days.
All international orders are fully trackable and you will receive notification when they arrive in country. All USA orders require signature on delivery
Rest of the World International shipping
We charge a flat rate of $15 for international orders . We use Australia Post Registered International that has a 6- 30 business day delivery time*. Registered International does not include tracking of your package. The Registered International number is a way of ensuring that your package is not lost during shipment. We are not responsible for stolen packages or packages delayed in transit.
*Usually 6-10 Business Days, however can take up to 30 Business Days.
Taxes & Duties
All prices on Mombasa Rose are in Australian dollars. For international customers, the prices quoted do not include your local sales taxes or import duties, which may be charged to your purchase upon entry to your country. Please contact your local customs office for further information.
Delays may occur during holiday periods.